Frequently
Asked
Questions
We know navigating care options can feel overwhelming. Below are answers to common questions about our RN-led care coordination and oversight services. If you don’t see your question here, we’re happy to talk.
Is this service private pay?
Yes. Services are private pay. This allows us to offer personalized, flexible support without the restrictions often associated with insurance-based care.
Is this an emergency service?
No. Family-Centered Care Solutions does not provide emergency services. Clients should call 911 or seek emergency care for urgent or life-threatening situations.
How do I get started?
Getting started is simple:
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Request a consultation
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Complete an initial assessment
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Receive a personalized care plan and recommendations
What areas do you serve?
We currently serve New Castle and Kent County, Delaware. Additional areas may be considered based on service needs.
What exactly do you do?​
RN-led care coordination focuses on organizing, monitoring, and supporting a client’s healthcare needs. This may include medication review, care plan support, appointment advocacy, education, and ongoing follow-up to ensure nothing falls through the cracks.
How is this different from home health or hospice?​​
Home health and hospice services are typically insurance-based and require strict medical criteria. Family-Centered Care Solutions provides private-pay nursing consultation and coordination, allowing flexibility, consistency, and proactive support without insurance limitations.
Do you provide hands-on nursing care?
Services are primarily focused on oversight, coordination, education, and advocacy. Hands-on care may be discussed on a case-by-case basis depending on scope, setting, and appropriateness.
Who is this for?
Who benefits most from your services?
Our services are ideal for:
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Families managing complex medical needs
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Adults needing help organizing care or medications
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Group homes or providers requiring RN oversight
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Clients who want professional guidance without relying solely on insurance-based services
Do you work with group homes or residential providers?
Yes. We offer RN oversight and consultation services for group homes and providers seeking professional nursing support, medication oversight, documentation review, and care coordination.
Do you operate a residential assisted living home?
Residential assisted living services are part of our future expansion plans. At this time, we focus on RN-led care coordination and oversight services. Updates will be shared as new services become available.
Still have questions?
We’re happy to talk through your situation and help you decide if our services are the right fit.
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